Refund Policy

1. Eligibility

The 7-Day Money-Back Guarantee applies to the initial purchase of:

• VANTAGE SWING ($19.99/month)
• VANTAGE DAY TRADER ($19.99/month)
• VANTAGE PRO ($29.99/month)

Refund requests must be submitted within 7 calendar days of the original eligible payment, as verified by Stripe payment records. The backend calculates eligibility using the verified Stripe payment timestamp — frontend dates are not trusted.

2. What Is Not Covered

• VANTAGE GLOW add-on ($2.99/month) is not covered unless VANTAGE explicitly changes this policy.
• Renewal charges are not automatically covered by the initial-purchase guarantee.
• Previous subscription periods are not covered.
• VANTAGE OPTIONS is not covered (Coming Soon).

3. Scope of the Guarantee

The guarantee applies solely to the VANTAGE subscription fee. It does not cover trading losses, investment performance, or any financial outcomes. Trading losses are NEVER covered by this guarantee. The guarantee relates solely to the VANTAGE subscription purchase and does not guarantee trading results, profitability, accuracy, or win rates.

4. Refund Process

To request a refund, visit your Subscription page and click "Request Refund." You will be asked to select a reason for your request. This helps VANTAGE improve the product. You are not required to go through retention steps before submitting an eligible refund request.

5. Effect of Refund

Refunding the eligible subscription terminates the associated product entitlement and TradingView access. For VANTAGE PRO refunds, both VANTAGE SWING and VANTAGE DAY TRADER access will be queued for removal.

6. Subscription Cancellation

You may cancel your subscription at any time. Upon cancellation, your access remains active until the end of your current billing period. No further charges will be made. Cancellation is separate from the 7-Day Money-Back Guarantee.

7. Failed Payments

If a subscription payment fails, your account may enter a past-due state. You will be notified to update your billing information. Access may be retained during a configured grace period, after which access will be revoked if payment is not resolved.

8. Discretionary Refunds

In exceptional circumstances outside the 7-Day Money-Back Guarantee, we may issue a discretionary refund at our sole discretion. Contact support to request a review of your situation.

9. Chargebacks

We encourage you to contact support before initiating a chargeback. Unwarranted chargebacks may result in account suspension.

10. Contact

For refund-related inquiries, please contact our support team through the Support page.